Off-site repair charges:

Student discount (£10) applies to all of these repairs.

• Virus removal – £25
  • using enterprise-class antivirus solutions, malware and spyware removers internally on the infected system
  • using sandboxed system for external virus removal if necessary
  • resolving antivirus turf conflicts
  • includes disabling unnecessary startup commands
  • does not always work !

• System reinstallation  – £30
  • wiping system clean, formatting hard-drive
    • recommended repair – system starts from tabula rasa
  • installing licensed OS
    
  • installing all drivers
  • does NOT include installation of any additional software (Office)
• System reinstallation with data backup – £40
  • same as above but we transfer customers accessible data (Music, Pictures, Videos, Documents, Outlook/Outlook Express Emails)

• Data loss protection – £5
  • extra data protection service (see data management policy)
    
  • we guarantee we will be able to restore your system to state just prior the repair for 1 month
• Data recovery costs – £10 – £30
  • cost of recovery depends on the state of the medium
  • cost of recovery depends on amount of data to be recovered
  • using sandboxed system – drive is cloned first, and recovery is ran on clone – prevents further data loss